QUALITY MANAGEMENT SYSTEM

• General Requirements
• Documentation Requirements
  

MANAGEMENT RESPONSIBILITY

• Management Commitment
• Customer Focus
• Quality Policy
• Planning
• Responsibility, Authority and Communication
• Management Review
  

RESOURCE MANAGEMENT

• Provision of Resources
• Human Resources
• Infrastructure
• Work Environment
  

PRODUCT REALIZATION

• Planning of Product Realization
• Customer – Related Processes
• Design and Development
• Purchasing
• Production and Service Provision
• Control of Monitoring and Measuring Devices
  

MEASUREMENT, ANALYSIS AND IMPROVEMENT

• General
• Monitoring and Measurement
• Control of Nonconforming Product
• Analysis of Data
• Improvement